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Cookie policy for TrustChain

This is the Cookie Policy for Trustchain, accessible from https://trustchain.com/cookie-and-privacy-policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The default setting for most browsers is to enable cookies. On how to set up cookies – for the most commonly used browsers – is described on the following websites:

The Cookies We Set

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • This site also uses Hotjar to help improve the way we convey information to you. Hotjar produces reports over the most and least used areas of our site, based on where and when our users’s interact with Trustchain.com. Based on this data, we may improve our site to serve you even better in the future.

    You may gather more information on the exact cookies Hotjar is using, see the official Hotjar Cookies page.

  • For communication purposes this site uses Intercom’s Messenger. Intercom provides you the opportunity to contact us via live chat everywhere on this site.

    Should You need more information on the exact cookies Intercom is using, see the official Intercom Cookies page

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Privacy policy

If you are a visitor to the TrustChain Website then this Privacy Policy applies to your use of our Website.

At TrustChain, we respect the privacy rights and data protection rights of our users and recognize the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information.

As used in this Privacy Policy, “TrustChain,” “us” and “we” refers to TrustChain Systems Kft. (Ferenc körút 7, 1094 Budapest, Hungary, registration number in Hungary: 01-09-294941). This Privacy Policy applies to our Websites. The “Websites” means TrustChain’s websites (including without limitation www.trustchain.com www.trustchain.systems and any successor URLS, mobile or localized versions and related domains and subdomains).

Sharing Your Information with Third Parties

Currently TrustChain does not collect any information directly, only through use of the following third party service providers:

Use of Intercom Services

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visithttps://www.intercom.com/terms-and-policies#cookie-policy . We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy . Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms . If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

Use of Google Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc., 1600 AmphitheatreParkway, Mountain View, CA 94043. Google Analytics uses cookies to analyze the use of our website.

The information obtained from cookies about the use of the website (including your IP address and the URLs of the websites you visit) is usually sent to and stored on a US-based Google server. By activating IP anonymisation on this website, the IP address will be shortened before being transferred to the European Union member states or to other contracting states of the European Economic Community Treaty. Only in exceptional cases will the full IP address be forwarded to a US-based Google server where it will be shortened. Google will use this information for our benefit to evaluate your usage habits on our website, to compile reports on the activities of the website and to carry out additional services related to the website and the use of the Internet. Anonymous IP address provided by Google Analytics from your browser will not be merged with other Google data. These data are stored for 6 months.

We do not store the data that Google Analytics collected.

You may prevent cookies from being collected from the use of the website (including your IP address) by Google and their processing by Google by downloading and installing the Browser Plugin available on the following link: http://tools.google.com/dlpage/gaoptout?hl=de Detailed information about Google’s Terms of Use and Privacy Statement is available at:http://www.google.com/analytics/terms/de.html and https://www.google.at/intl/at/policies/

The legal basis for our use of cookies is your consent and our legitimate interest in achieving the stated goals for each Cookie type.

Use of HotJar

This website uses analytics software from Hotjar Ltd. (Hotjar) (http://www.hotjar.com), Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe . Hotjar allows us to measure and evaluate user behavior (clicks, mouse operations, scrolls, etc.) on our website. The information that is generated by the “Tracking Code” and cookies on our website during your visit will be forwarded to the Hotjar server in Ireland, where they will be stored. The following (anonymous) information is collected by Tracking Code: screen size of your device, device type and browser information, geographic location (country only), preferred language for our web page view, user interactions, mouse actions (move, position, and clicks), keyboard activity, and Log data.

We do not store HotJar information and these data will be deleted after 365 days.

You can only prevent the storage of HotJar cookies by properly configuring your browser – to do this run the browser in a private / incognito window. For more information on Hotjar’s terms of use and privacy statement, please visit: https://www.hotjar.com/legal/policies/privacy

The legal basis for our use of cookies is your consent and our legitimate interest in achieving the stated goals for each cookie type.

Contact us

If you have questions or need to contact us about this Privacy Policy, please email us atinfo@trustchain.com

We use cookies 🍪 to provide the best experience. By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information on cookies and your options see our Cookie & Privacy policy.